Can remote video be utilized to reduce false alarm dispatches?

Using remote video technology is indeed a valuable strategy for reducing false alarm dispatches. This approach allows monitoring personnel to visually verify potential alarm triggers before alerting law enforcement or emergency responders. With remote video, operators can distinguish between true emergencies and false alarms—such as those caused by pets, natural phenomena, or even user error. This capability helps to prevent unnecessary responses by law enforcement, saving valuable resources and maintaining better relations between security companies and local police.

The use of remote video is not limited to specific systems or optional setups; it serves as an effective tool across various alarm monitoring systems. While there may be configurations where remote video is not implemented, the fundamental premise remains: having visual verification significantly enhances the accuracy of alarm events, thereby minimizing false alarms.