What false alarm rate will be considered unprofessional conduct for an alarm company?

The consideration of a false alarm rate that is 100 percent above the average indicates a significant level of failure in the alarm system's performance or the operator's management of alarms. Alarm companies are expected to maintain their systems and ensure they function correctly to minimize false alarms. A false alarm rate that exceeds the average by a considerable margin suggests negligence or inadequate training and procedures, which can lead to wasted resources for emergency responders and may result in fines or penalties for the alarm company.

When the false alarm rate exceeds that threshold, it reflects poorly on the company's professionalism and reliability within the community. Such a rate could cause public safety concerns and diminish trust in alarm systems, as continuous false alarms detract from the effectiveness of legitimate alarm responses. This standard is typically set to ensure companies uphold high operational standards and protect the integrity of emergency response services.